Privacy Policy

Out of the Woods® Privacy Policy for outofthewoods.com

Out of the Woods® and its affiliates (“OUT OF THE WOODS®" or “WE” or “US”) have created this privacy policy (this “PRIVACY POLICY”) in order to demonstrate its commitment to user, visitor, subscriber, and customer privacy with regard to the OUT OF THE WOODS® website located at outofthewoods.com and any affiliated websites and mobile applications (collectively, the “Website”). Privacy on the Website is of great importance to us. Because we may gather some important information from our users, visitors, subscribers and customers (collectively “SUBSCRIBERS” or “YOU” or “YOUR”), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By accessing the Website, you acknowledge and agree to this Privacy Policy and also agree to comply with the Terms of Use, which can be accessed and reviewed at terms of use.

Your Privacy Rights/California’s Shine the Light Law Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by OUT OF THE WOODS® pursuant to Section 1798.83 of the California Civil Code, please contact OUT OF THE WOODS® at Out of the Woods,
Attn.: California Privacy Rights, 25 Orinda Way, Suite 210, Orinda, CA 94563, or hello@outofthewoods.com.

INFORMATION WE COLLECT
We may require Subscribers who use the Website (collectively, the “SERVICE”) to give us contact information, which may include, but is not limited to, the Subscriber’s name, birthdate, mailing address, phone number, email address, cookies, IP logs, and other information (collectively, “PERSONAL INFORMATION”). Besides the Personal Information, we may also collect other information regarding your use of the Website, including but not limited to pages and products viewed or with which you interact. From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. You can opt out of providing this additional information by not entering it or not using the Website, although not providing it may hinder your ability to use the Website and/or the Service.

We use the information that we collect to provide and maintain the Website, to provide the Service, to market our brand, to compile a database of Website Users, and other ways, as we deem appropriate in our sole discretion and to provide the Service, and to provide any other services that you and OUT OF THE WOODS® agree to. We may also use the information to contact you to further discuss interest in our company, the goods and services that we provide, and to send information regarding our company or partners, such as promotions and events. Other companies, including but not limited to those that use the same customer and potential customer database that we use, may contact you using your Personal Information. You may receive an email newsletter or other correspondence by providing an email address. Your email address and any Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with any legal processes and/or law enforcement requests, or in order to conduct any business as we, in our sole subjective discretion, deem reasonable. We may also email (or send via other methods) information regarding updates to the Website, and may send a newsletter, or other correspondence. You will have an opportunity to unsubscribe to any emails or mailings by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you. Even if you are removed from any such list, if you use the Service, you will continue to receive email correspondence from OUT OF THE WOODS® related to the Service. Any opt-out by you is not deemed valid until processed by OUT OF THE WOODS®. It is your obligation to verify that you have been opted-out. OUT OF THE WOODS® shall not be liable for problems with the opt-out procedures.

If you provide credit card or other authorized payment method information to OUT OF THE WOODS®, you authorize OUT OF THE WOODS®, or a credit card processor of its choosing to receive appropriate billing information, bill such credit card or to make such charges as applicable OUT OF THE WOODS® does not wish to collect any Personal Information (or any information at all) from any persons under 13 years old. If you are under 13 years old, you may not use the Website.  

REVIEWING AND UPDATING YOUR INFORMATION
If you register for an account on the Website, you may update your account information by sending an email to hello@outofthewoods.com, using the form on our contact page, or calling 800-341-0023. 

THIRD-PARTY WEBSITES
The Website may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites. You will need to check the policy statement of these others websites to understand their policies. When you access a linked site, you may be disclosing private information. It is your responsibility to keep such information private and confidential.  

COOKIES
When you view the Website, we may store some information on your computer’s hard drive. This information will be in the form of a “cookie.” Most web browsers automatically accept cookies, but you can change your browser to prevent that. Without accepting a cookie, your use of the Service may be affected.  

ANALYTICS

Many analytics providers allow end-users to opt out of the retention of their information, including any third-party analytics provider we use that reserves the right to use your personal information for their own purposes. Please note that typically, unless you create an account with the analytics provider, your choice to opt out applies only to the device from which you make the request, because the providers use Cookies on that device to recognize your choice. If you get a new device, install a new web browser, update your browser, or otherwise erase/alter your browser cookie files you may clear the opt-out cookie.

You may learn more about opting-out of analytics from our third-party providers through the following means:

FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur: We will notify users via on-site notification within seven (7) business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute noncompliance by data processors.  

CAN-SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

• Send information, promotions, marketing information, business information, respond to inquiries, and/or other requests or questions;

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred; and/or

• Share your information with our third-party providers and partners to market our business or their businesses to you.

To be in accordance with CAN-SPAM, we agree to do the following:

• NOT use false or misleading subjects or email addresses

• Identify the message as an advertisement in some reasonable way

• Include the physical address of our business or site headquarters

• Monitor third-party email marketing services for compliance, if one is used

• Honor opt-out/unsubscribe requests quickly

• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at hello@outofthewoods.com or follow the instructions at the bottom of each email.  

SECURITY
Please note that data that is transported over an open network, such as the internet or email, may be accessible to anybody. We cannot guarantee the confidentiality of any communication or material transmitted via such open networks. When disclosing any personal information via an open network, you should remain mindful of the fact that it is potentially accessible to others and, consequently, can be collected and used by others without your consent. In particular, while individual data packets are often encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace an existing bank account or relationship or one that is subsequently created. Even if both the sender and recipient are located in the same country, data may also be transmitted via such networks to other countries regularly and without controls, including to countries that do not afford the same level of data protection as your country of domicile. Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your Personal Information or data during its transfer via internet. Please use other means of communication if you think this is necessary or prudent for security reasons.  

ADDITIONAL INFORMATION
This Policy is part of the Terms of Use of the Website and any use of the Website is governed by those Terms of Use. Questions regarding this Policy or the practices of the Website should be directed to OUT OF THE WOODS® by emailing such questions to hello@outofthewoods.com. 

THIRD PARTY PIXELS AND COOKIES

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

UPDATES TO OUR PRIVACY POLICY
If we make any material changes to this Privacy Policy, we will post a notice on this Website notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Website periodically to see if any recent changes to this Privacy Policy have occurred.

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by sending an email to hello@outofthewoods.com, using the form on our contact page, or calling 800-341-0023.

Effective date: September 26, 2023